As of October 17th, 2022, PayPal’s US domestic rates for commercial transactions for PayPal Digital Payments (PayPal, PayPal Credit*, Venmo, and Pay Later) will be changed to 3.49% +$0.49 for transactions through Invoice Simple. This rate change is part of PayPal standardizing their rate across all processors. To better prepare all PayPal users, an email correspondence was sent to all U.S. based Invoice Simple users on September 20th, 2022. You can learn more about PayPal fees in this article.
What options do I have when dealing with fees?
We understand that an increase in fees can be a sudden adjustment for you. That’s why Invoice Simple gives you the ability to have your clients cover your PayPal fees. To learn more about this feature, please review this article.
Who should I contact if I have any additional issues or questions about fees?
Our partners at PayPal are prepared to help you with any fee related inquiries you may have.
Please reach out to PayPal’s team directly at: firstname.lastname@example.org or via phone at: 1-866-745-4039
Be sure to include Transaction Fee as the subject of your email to ensure a prompt response.