If you have any questions about using the app, having billing issues, would like to report a bug or simply wish to provide feedback regarding your experience with Invoice Simple, then it’s a good idea to reach out to Support. You can contact Support 24/7 by sending an email to support@invoicesimple.com. If you would rather speak to someone in real time, please feel free to use our in-app chat service.

How to contact support via the in-app support chat in the Mobile App

You’ll want to start by going to Settings. You can get to the app settings by hitting the gear shaped icon at the top of the page.

Next, hit Contact Us under Support at the very top of the page.

This will take you to the chat client. Hit Send Us a Message to submit your request. You will be paired with the next available agent.

How to contact support via the in-app support chat in the Web App

You’ll want to start by hitting the dialogue box icon in the lower right corner of the page.

This will take you to the chat client. Hit Send Us a Message to submit your request. You will be paired with the next available agent.