As much as we hate to see you go, any of our support agents can help you unsubscribe if you have purchased the subscription directly through the app. Before you request your cancellation, please make sure you have the following information on hand:
The email address on your account
A screenshot of your subscription receipt from us. This would have been emailed to you at the time your purchased your subscription
Your reason for cancelling
Once you’re ready, you can submit your cancellation request by emailing us at email@example.com. Alternately, you can reach us through the in-app chat client. For directions on how to do that, please refer to this article.
If you purchased your subscription through the Google Play store, you will need to cancel it directly through Google. You can do so by signing in with your Google account here.
If you purchased your subscription through iTunes, you can cancel it in your device's app settings. For instructions on how to do that, please refer to Apple's help article here.