If you need to give another member of your team access to your account, our Support team can add their email address for you. Before you submit your request to have their email address added to your account, you’ll need to verify account ownership.
All you need to provide Support to verify account ownership is a screenshot of your subscription receipt with us. However, If you no longer have your subscription receipt, you will need to verify account ownership with a verification code sent via SMS to the phone number on your account. The support agent you speak with will walk you through this process.
To contact our Support Team, simply send an email to firstname.lastname@example.org. If you would rather speak with someone in real time, you are welcome to use our in-app support chat to talk to someone directly. You can contact our support team via chat by following the steps in this article.